Global Trust Management is a third-party debt collection agency that collects unpaid accounts for creditors. If the company contacts you, start by identifying the debt. Check the original creditor, account balance, and other account details before making a payment.
You also have rights when dealing with a debt collector. You can review the debt information, dispute a debt you do not owe, and take action against inaccurate information on your credit reports. Collection calls and credit reporting are separate issues.
At ASAP Credit Repair, we have nearly 20 years of experience helping consumers deal with collection accounts and credit-report errors. We know that one wrong balance, date, account status, or ownership detail can create confusion when reviewing a collection account.
This guide explains Global Trust Management, how to verify a debt, how to handle collection calls, your rights under federal law, and what to check when a collection account appears on your credit reports.
Global Trust Management Calling You? What to Know Before You Pay
Who Is Global Trust Management?
Global Trust Management LLC is a debt collection company based in Tampa, Florida. Its website identifies its communications as attempts to collect debts and lists NMLS #1609495.
The company's website also says it offers repayment programs and account dispute resolution. BBB lists:
- Business: Global Trust Management, LLC
- Industry: Collections Agencies
- Location: Tampa, Florida
- Entity: LLC
- Incorporated: December 9, 2011
- Florida license listed by BBB: CCA9902589
Because Global Trust Management operates out of Tampa, its calls and collection notices are especially common among Tampa Bay area consumers. If you're already looking into credit repair in Tampa, a call from this company is a good reason to review your full credit report, not just the one account it's calling about.
Why Is Global Trust Management Calling Me?
- An account was sent to the company for collection
- The company is trying to locate a specific consumer
- The debt is already disputed or in question
- They have an incorrect phone number on file
- They are actually trying to reach someone else
Before discussing payment, verify the debt.
Is Global Trust Management Legit?
A real company can still be impersonated
Caller ID can be manipulated. A scammer can use the name of a legitimate company to sound convincing. A legitimate company name does not automatically mean a legitimate phone call.
Not Sure If This Debt Is Actually Yours?
See exactly what's on your credit report before you confirm anything to a caller or send a payment.
Get My Free Credit Analysis Now →What Phone Numbers Does Global Trust Management Use?
The company's website publishes 844-421-7500 as its toll-free contact number. BBB additionally lists several numbers associated with the business, including 855-875-2506, 888-506-1741, 844-421-7501, 844-421-7502, 844-421-7496, and 813-400-2064.
What Should You Do When Global Trust Management Contacts You?
- Don't make an immediate payment. A phone call alone isn't enough information to make an informed decision.
- Ask who the original creditor is. Find out exactly where the alleged debt came from.
- Ask for the account details. Original creditor, account information, balance, and the collector's name.
- Request validation information. This is your right before you pay anything.
- Compare the information with your records. Check whether you actually recognize the debt.
- Check your credit reports. See whether related information is already being reported.
Ask Global Trust Management to Validate the Debt
What should you verify?
- Your name
- The original creditor
- The current creditor or debt owner
- The amount claimed
- Account details
- Relevant dates
- The collector's own information
What if the Global Trust Management Debt Isn't Yours?
Don't pay simply to stop the calls. Instead:
- Tell the collector you dispute the debt
- Request supporting information
- Check your credit reports
- Consider whether identity theft could be involved
- Document every communication
- Dispute any inaccurate credit reporting separately
What if the Global Trust Management Debt Is Yours?
If verification shows the debt is legitimate, review:
- The current balance
- Who currently owns the debt
- Your payment options
- Whether settlement is realistic
- Getting the terms in writing
- The age of the debt
Global Trust Management Complaints: What Consumers Report
BBB currently reports complaints involving the business, including allegations concerning communication frequency, wrong-person calls, workplace contact, verification requests, and employee conduct.
Reported concerns include:
- Calls intended for someone else
- Repeated calls in a short window
- Requests for written debt documentation going unanswered
- Contact made at a consumer's workplace
- Communication tactics consumers describe as aggressive
What consumers are saying on Reddit
Similar concerns show up outside of BBB, in consumer discussion threads. In one Reddit thread, a person described being contacted about a debt they didn't recognize:
A separate discussion in a debt-payoff community, titled simply "Global Trust Management LLC," shows the company coming up as a topic consumers are actively researching and comparing notes on.
Can Global Trust Management Keep Calling You?
Covered debt collectors must comply with the Fair Debt Collection Practices Act and related federal regulations. Debt collectors generally cannot:
- Harass consumers
- Use deceptive collection tactics
- Make false representations about the debt
- Use unfair collection practices
- Contact consumers in ways the law restricts, like at a workplace after being told not to
Stopping or limiting calls does not automatically erase a legitimate debt or remove accurate information from a credit report.
How to Stop Global Trust Management Calls
If they're calling the wrong person
Tell them clearly and directly, and document the call, including the date and time.
If you recognize the account
Verify it fully before deciding how to handle payment.
If you dispute the debt
Put the dispute in writing where possible and keep copies of everything you send.
If you believe the calls violate your rights
Document the date, time, phone number, representative's name, what was said, and save any voicemails, texts, or letters. This record can matter if the dispute escalates.
Can Global Trust Management Appear on Your Credit Report?
The only way to know for sure is to check.
What should you check on your credit reports?
- The original creditor
- The collection agency listed
- Account ownership
- The balance
- Account status
- Dates
- Payment history
- Duplicate accounts for the same debt
Can You Remove Global Trust Management From Your Credit Report?
Accurate does not mean automatically removable. Inaccurate does not mean something you have to accept. If you find an error, our step-by-step dispute guide walks through exactly how to challenge it with the credit bureaus.
Global Trust Management vs. the Original Creditor
| Original Creditor | Collection Agency |
|---|---|
| Original account relationship | Attempts to collect the debt |
| May have provided the loan or credit | May collect for another company |
| Original account records | Separate collection records |
| May appear on your credit report | The collection may also be reported |
| May transfer or place the debt | Attempts recovery |
This is why consumers sometimes see two different company names connected to what feels like the same underlying account.
Should You Pay Global Trust Management?
Before paying, confirm:
- The debt is yours
- The creditor is correct
- The balance makes sense
- The collector's identity is verified
- Payment terms are clear
- The agreement is documented in writing
What to Do if Global Trust Management Is Reporting Incorrect Information
- Get all three credit reports
- Identify the exact error
- Gather supporting records
- Dispute only the inaccuracies you have a legitimate basis to challenge
- Keep documentation of everything you send
- Review the results and follow up if needed
Frequently Asked Questions
What is Global Trust Management?
Global Trust Management LLC is a debt collection company based in Tampa, Florida. Its website states that all communications from the company are attempts to collect a debt, and BBB lists it as a licensed collections agency.
Is Global Trust Management a debt collector?
Yes. The company identifies itself as a debt collector on its own website, holds a Florida collection agency license, and is a member of ACA International.
Is Global Trust Management legit?
It is an identifiable business with a company website, a Tampa address, and Florida licensing. That does not automatically mean every call claiming to be from the company should be trusted.
Why is Global Trust Management calling me?
The company may be attempting to collect an account it believes is connected to you, or the call could result from a wrong number, outdated contact information, or a disputed account.
What phone numbers does Global Trust Management use?
Its website lists 844-421-7500 as the main number. BBB also lists 855-875-2506, 888-506-1741, 844-421-7501, 844-421-7502, 844-421-7496, and 813-400-2064.
Is 813-400-2060 Global Trust Management?
Numbers close to 813-400-2064, which BBB associates with the company, have been reported by consumers in connection with Global Trust Management. Verify any caller before sharing information or paying.
What debts does Global Trust Management collect?
Collection agencies like this one typically pursue accounts placed or purchased from an original creditor, which can include credit cards, personal loans, and medical bills, depending on the account.
How do I verify a Global Trust Management debt?
Ask for the original creditor's name, the exact amount claimed, and written validation information, then compare it against your own records and your credit reports.
Can Global Trust Management call my family?
Federal debt collection law limits third-party contact, generally to locating you, and does not allow discussing your debt with family or friends. Some complaints describe this happening anyway.
Can Global Trust Management call my job?
A collector generally cannot contact your workplace if you tell them your employer doesn't allow it, or if you ask them to stop. Some BBB complaints describe workplace contact.
How do I stop Global Trust Management calls?
Send a written request asking the company to stop contacting you. A covered debt collector is generally required to honor that request except for limited purposes.
Can Global Trust Management sue me?
A collector can potentially pursue legal action on a valid, collectible debt depending on state law and the statute of limitations. A lawsuit generally requires a timely written response.
Does Global Trust Management report to credit bureaus?
A call and a credit report entry are related but separate issues. Whether a specific account is reported depends on the collector's practices, so check your credit reports directly.
Can I remove Global Trust Management from my credit report?
You cannot remove accurate information simply because it hurts your credit. If information is inaccurate, incomplete, duplicated, or not yours, you may have grounds to dispute it.
Should I pay Global Trust Management?
Pay only once you've confirmed the debt is yours, the collector is authorized, and the amount is correct, with any agreement documented in writing.
Where can I complain about a debt collector?
You can file a complaint with the CFPB, the FTC, the Better Business Bureau, and your state attorney general's office.
Is the Collection Showing Up Correctly on Your Credit Report?
A collection call is one issue. What appears on your credit reports is another. If an account connected to a call like this shows up on your report, review the creditor name, balance, dates, ownership, and account status carefully.
Claim My Free Credit Analysis Now →Related Reads
Sources: Global Trust Management LLC – Official Site, GTM – Dispute Resolution, BBB – Global Trust Management, LLC, BBB – Complaints, FTC – Debt Collection FAQs, Reddit – r/IdentityTheft discussion, Reddit – r/debtfree discussion.