Lockhart Morris and Montgomery is a debt collection agency. They buy unpaid debts and try to collect from you. If their name is on your credit report, they are not a scam. They are a real company based in Richardson, Texas.
Running a credit repair company, I see this name more than most. One of the most common calls we get goes like this: "I have no idea who this is, but my score just dropped." Nine times out of ten, it is Lockhart Morris and Montgomery.
Here is why this matters. According to BBB data, the agency has received and closed over 301 complaints in the last three years. The CFPB complaint database shows the same pattern. Consumers report debts placed on their credit without any warning. That's not rare. That's a habit. SoloSuit
What Is Lockhart Morris and Montgomery Inc.?
Lockhart Morris and Montgomery, also known as LMM Collections, is a third-party debt collection agency based in Richardson, Texas. The Better Business Bureau shows they were founded in June 2004. CredifulLemberg Law
Their contact details:
Address: 1401 N. Central Expressway, Suite 225, Richardson, TX 75080
Phone: (877) 214-3355
Website: www.lmmcollections.com
LMM does not lend money. They buy old debts for very little. Debt buyers like LMM pay just 5 to 10 cents for every dollar you owe. Then they collect the full amount from you. That gap is their profit. ASAP Credit Repair
Knowing this matters. They did not give you a loan. They did not provide a service. They just bought the right to collect from you.
Is Lockhart Morris and Montgomery a Scam?
No. LMM is a real, registered company. They have been BBB accredited since 2012. SoloSuit
But being real does not mean they always follow the rules. A recent federal court case claims LMM used illegal and harassing tactics to force payment from a consumer. They have been part of over 50 federal cases tied to debt collection. ConsumerlawfirmcenterConsumerlawfirmcenter
Getting a call from them is not fraud. But the debt they claim you owe? That still needs to be verified.
Lockhart Morris and Montgomery Complaints
The complaint data tells a clear story. Hundreds of CFPB complaints name LMM. Most cite failure to validate debts or contact over debts the consumer does not owe. The BBB shows over 305 complaints in three years, often about harassment and validation problems. The Credit Pros
Last year alone, our team reviewed dozens of client files where LMM had reported a collection to all three bureaus before ever contacting the consumer. One CFPB complaint describes a consumer who had no contract with LMM. The company still reported a $3,800 collection to the bureaus. When the consumer asked for proof, LMM failed to provide it. Get Out of Debt Guy
Many consumers report that LMM placed debts on their credit without any prior contact. This caused real damage to their scores. Stop Collections
Other complaints describe abusive language, threats, and harassment. These are not one-off mistakes. They show up again and again across multiple federal databases. Stop Collections
What Debt Does Lockhart Morris and Montgomery Collect?
LMM collects on several types of accounts:
Medical bills
Utility balances
Financial service debts
Telecom accounts
Unlike many collectors who wait 90 to 180 days, LMM starts the process after just one or two missed payments. That means you may hear from them sooner than you expect. SoloSuit
Keep this in mind: a collection from LMM does not mean the balance is correct. Many consumers find wrong amounts, wrong account owners, or even expired debts on their reports.
Lockhart Morris and Montgomery Reviews
LMM has a 3.7 rating on WalletHub from 226 reviews. Birdeye gives them 4.3 from 486 reviews. Those numbers look okay on the surface. SoloSuit
But look deeper. Over 301 BBB complaints were filed and closed in just three years. Positive reviews mostly come from resolved accounts. Negative reviews focus on ignored disputes and re-reported paid debts. SoloSuit
In our experience, how a collector handles disputes matters more than a star rating. LMM's track record on disputes is inconsistent.
Can Lockhart Morris and Montgomery Sue Me?
Yes, they can. Debt collectors have the legal right to sue over unpaid debts. If they win in court, they may garnish your wages. Crediful
That said, lawsuits cost money. Most collectors prefer to settle without going to court. LMM is unlikely to sue you for a debt they cannot validate. CredifulLemberg Law
They cannot arrest you for a debt. That is illegal under the FDCPA. An arrest only comes into play if you ignore a court order, not just for owing money.
If LMM has threatened to arrest you, write it down. That threat may be a violation of federal law.
How to Handle a Lockhart, Morris, and Montgomery Debt
Do not pay before you verify. Paying too fast is the most costly mistake consumers make.
Here is what to do:
Pull your credit report at AnnualCreditReport.com. Check all three bureaus.
Send LMM a Debt Validation Letter by certified mail. They must prove the debt is yours, the amount is right, and they have the legal right to collect.
Review what they send back. Look for errors in the balance, the date, or the account owner.
If the response is wrong or incomplete, dispute it with each bureau.
Log every contact from LMM. Write down the date, time, and what was said.
This year alone, we reviewed LMM validation packets that showed the wrong original creditor, an incorrect balance, and in one case, a debt past its statute of limitations. Step two is not optional.
Making a payment can restart the statute of limitations. That gives the collector more time to take legal action against you. Crediful
How to Remove Lockhart Morris and Montgomery From Your Credit Report
Removal is possible. Here is how to do it:
Dispute inaccurate information directly with Equifax, TransUnion, and Experian. Send supporting documents and use certified mail.
Send a pay-for-delete letter before paying anything. This asks LMM to remove the tradeline in exchange for full payment. Get their agreement in writing first.
Work with a credit repair professional if disputes keep getting ignored or if LMM re-verifies wrong data.
If LMM cannot validate the debt, they must stop collecting and remove the account from your report. Crediful
Since 2019, Lexington Law clients have seen over 3,627 removals of LMM accounts across all three credit bureaus. Removal happens. It just takes the right steps. lexingtonlaw
A collection stays on your report for up to seven years. Acting now cuts that timeline short.
Collection Account Hurting Your Credit?
If Lockhart Morris and Montgomery is showing on your credit report, you may have options. Inaccurate collections, weak validation, or reporting errors can often be challenged—and sometimes removed.
✅ Review your full credit report
✅ Identify negative collection accounts
✅ Challenge inaccurate reporting
✅ Build a plan to improve your score faster
Trusted guidance • Personalized review • No obligation
ASAP Credit Repair helps consumers challenge inaccurate negative items and create a smarter path toward better credit.
How to File a Complaint Against Lockhart Morris and Montgomery
If LMM has broken the rules, report them. You have four options:
File a complaint at the CFPB portal
Report them to the FTC at reportfraud.ftc.gov
Contact your state Attorney General's office
Talk to a consumer protection attorney. If a collector violates the FDCPA, you may receive up to $1,000 in damages plus attorney fees. Consumerlawfirmcenter
Save everything. Emails, texts, call logs, and voicemails all count as evidence.
Lockhart Morris and Montgomery have legal authority to collect debts. That authority has limits. The FDCPA sets those limits clearly. Know your rights, verify every debt, and do not let one collection account follow you for the next seven years.