Why Is 5197442876 Calling You?

Joe Mahlow

by Joe MahlowUpdated on Jun. 26, 2026

Why Is 5197442876 Calling You?

5197442876 belongs to Transworld Systems Inc. (TSI). TSI is a debt collector. They call on behalf of hospitals, credit card companies, phone carriers, and student loan servicers. A creditor sent your account to them. You do not have to pay right now. You do not have to confirm anything on the call. Your first move is to ask for a written debt verification notice.


I run a credit repair company. Last quarter, a client picked up a call from this number. She panicked. In 60 seconds, she confirmed her name, address, and job. By Friday, TSI had added a collection account to all three of her credit reports. She did not recognize the debt. Her confirmation gave them exactly what they needed. What you say on that first call matters more than most people know.

TSI has over 18,700 consumer complaints filed with the CFPB as of early 2026. That makes them one of the most complained-about collectors in the country (CFPB Enforcement Actions on TSI). The CFPB fined TSI $2.5 million in 2017. The agency found that TSI filed false affidavits and sued consumers for debts they could not prove were owed.


5197442876

Who Is Transworld Systems Inc.?

Transworld Systems Inc. is a third-party debt collection agency. They are based in Fort Washington, Pennsylvania. TSI has been in business since 1970. They hold licenses in all 50 states.

TSI collects for others. They do not always own the debt. Sometimes a creditor hires them. Other times, they buy old debt portfolios at a discount and collect the full amount. TSI uses a system called CollectX. It scores accounts daily. It flags which consumers are most likely to pay. If TSI calls you often, your account is on their priority list.

TSI also uses the name North Shore Agency Inc. They may call from more than one number. The number 5197442876 is one of their outbound lines.

What Types of Debt Does TSI Collect?

TSI collects debt for:

  1. Hospitals and medical providers

  2. Credit card companies and banks

  3. Phone carriers like Xfinity and wireless companies

  4. Universities and private student loan servicers

  5. Government agencies and utility providers

  6. Apartment management companies

If you have an unpaid balance with any of these, TSI may now have collection authority on your account.


What People Say When TSI Calls

The reaction to a TSI call is almost always the same. These phrasings come from real consumer complaint threads:

"I got a voicemail from 5197442876. I have no idea what this debt is. I haven't owed anyone money in years. Is this a scam? Do I call back?"

"Transworld keeps calling me from different numbers. They say I owe money from an apartment I left in 2022. That was settled. Now it is on my credit report."

"They called my job. My coworker picked up. Is that even legal?"

"Got a letter saying I owe $3,318. I never got a call first. They just put it on my credit."

These are not rare cases. TSI has faced accusations of calling workplaces, talking to third parties, placing debts on credit reports without warning, and calling after consumers sent written cease requests. Each of those actions can break federal law.


Your Rights Under FDCPA Section 806

The Fair Debt Collection Practices Act covers you. Section 806 bans any conduct that harasses, oppresses, or abuses a person during debt collection. Every call from TSI falls under this law.

TSI cannot:

  1. Call before 8 AM or after 9 PM in your local time zone (Section 805)

  2. Call more than seven times in seven days for the same debt (Regulation F, 12 CFR 1006.14)

  3. Call within seven days of a completed phone conversation about that debt

  4. Use threats or obscene language

  5. Tell your coworkers, family, or neighbors about your debt

  6. Call your job after you tell them your employer bans such calls

  7. Skip identifying themselves as a debt collector on every call

Regulation F adds a clear number: more than seven calls in seven days for one debt is a presumed violation. Two unanswered calls to the same number within five minutes can also count as a violation.

TSI's CFPB complaint record tells the story. Consumers filed 1,572 complaints about attempts to collect debts not owed. Another 413 complaints involved false statements. And 349 involved improper communication. These are federal records. Not reviews.

What to Say When TSI Calls

Keep it short. Say only this:

  • "Send me a debt validation notice in writing."

  • "I do not consent to phone calls. Contact me by mail only."

  • "I am disputing this debt."

What Not to Say When TSI Calls

  • Do not confirm your name, address, or employer.

  • Do not say you recognize the debt.

  • Do not promise to pay or make a partial payment.

  • Do not give bank account or card details.

  • Do not agree to any amount, even casually.

TSI adds everything you confirm to your file. Collectors use that to prove the debt is valid. Say nothing until you see written documentation.


How to Verify the Debt Step by Step

1. Pull Your Credit Reports

Go to AnnualCreditReport.com. Pull reports from all three bureaus: Equifax, Experian, and TransUnion. Search for any entry from Transworld Systems or TSI. Write down the account number, the original creditor, the amount, and the date of first delinquency. If no entry shows up, the debt may not be on your report yet, or it may only appear on one bureau.

2. Search the CFPB Complaint Database

Go to consumerfinance.gov/data-research/consumer-complaints. Search "Transworld Systems." Read complaint summaries that match your situation. Look for patterns: the wrong person called, the debt was already paid, no validation notice was sent, and the debt was added to the report without any prior contact.

3. Request Debt Validation by Certified Mail

Under FDCPA Section 809, TSI must send a written validation notice within five days of first contact. That notice must name the original creditor, state the amount, and explain your right to dispute. If you have not received this, send a written request by certified mail with a return receipt. All collection activity must stop until TSI provides that documentation.

4. Check TSI's Federal Enforcement History

The CFPB's 2017 action against TSI is public record. TSI paid a $2.5 million penalty for filing false affidavits. Employees signed statements saying they reviewed account records they never actually read. In 2026, TSI faces a new federal lawsuit. A Georgia consumer sued TSI for debt parking: placing a $3,318 debt on her credit report with no prior letter, call, or notice (Butkus v. Transworld Systems Inc., Case No. 1:26-cv-00816-MHC-JHR). That history matters when you judge whether their claim is real.


The Full Process: First Call to Credit Report Cleanup

Most articles stop at "send a cease-and-desist." Here is the full sequence.

Stage 1: Document Everything From the First Call

Write down the date and time of every call. Save all voicemails. Note whether the caller identified themselves as a debt collector. Note if they spoke to anyone besides you. These records become legal proof if TSI breaks the FDCPA.

Stage 2: Send a Debt Verification Letter

Send the letter within 30 days of TSI's first written contact. Use certified mail with a return receipt. Your letter must:

  1. Include your full name and address

  2. Ask for the name and address of the original creditor

  3. Ask for the full amount and a breakdown of charges

  4. Ask for proof that TSI has legal authority to collect

  5. State that you dispute the debt until verification arrives

Once TSI receives your letter, they must stop all collection. No calls. No new credit report entries. No further collection steps until they verify.

Stage 3: Review What TSI Sends Back

TSI must verify the debt before it can resume collection. If they respond, check four things:

  1. Does the original creditor name match an account you recognize?

  2. Is the date of the first delinquency correct?

  3. Does the balance match what you actually owed, not a padded number?

  4. Has the statute of limitations expired in your state?

If TSI does not respond in time, their collection activity must stop. A non-response is a strong legal position for you.

Stage 4: Dispute the Entry on Your Credit Report

If TSI has already put a collection on your report, file a dispute with each bureau. Do not send the same letter to all three at once. File separately. Include specific documentation for each bureau's entry.

The FCRA gives bureaus 30 days to investigate. TSI must also verify the debt to the bureau. If they cannot, the entry must come off.

In the first quarter of 2026, three of our clients had TSI entries removed this way. TSI failed to verify. In one case, TSI had reported a debt from a creditor the client had never done business with.

Stage 5: File a CFPB Complaint if TSI Breaks the Rules

Did TSI call after your cease request? Did they keep collecting without verifying? File a complaint at consumerfinance.gov/complaint. You can also report to the FTC at reportfraud.ftc.gov. Complaints go into TSI's public record and can start a regulatory review.

Stage 6: Talk to a Consumer Rights Attorney

Did TSI call your workplace after you told them to stop? Did they tell a third party about your debt? Did they keep calling after a cease-and-desist? Did they put a debt on your report with no prior notice? You may have a federal FDCPA claim. Consumers can recover up to $1,000 in statutory damages per lawsuit. Courts can also award actual damages and attorney fees. Many FDCPA attorneys take cases on contingency. You pay nothing up front.


Debt Collector Calling?

Do Not Talk to 5197442876 Until You Know Your Rights

If Transworld Systems is calling you, do not confirm the debt or make a payment yet. Let ASAP Credit Repair help you review your credit report, dispute inaccurate collections, and understand your next step.

Get My Free Credit Report Review

No pressure. No obligation. Just a clear look at what is hurting your credit.


What a TSI Collection Does to Your Credit Score

A TSI collection entry can drop your score by 100 points or more. The damage depends on your starting score and the size of the debt. The entry stays on your report for seven years from the original delinquency date. Not from when TSI started collecting.

If the entry has errors or TSI cannot verify it, you can dispute and remove it within seven years. If it is accurate, you still have options. Pay it to settle the status. Add a 100-word consumer statement to your report. Build a new positive payment history. All of these reduce the entry's impact over time.

Credit repair after a TSI collection follows the dispute sequence above. Start with your credit reports. Find errors. File disputes with proof. Track the 30-day window. If TSI verifies inaccurately, escalate to the CFPB or an FCRA attorney.


Is 5197442876 a Scam?

The number 5197442876 is registered to Transworld Systems Inc. TSI is a real, licensed debt collector. But scammers do impersonate real collectors.

To confirm the call is real:

  1. Hang up and call TSI directly through their official site: tsico.com

  2. Check your credit reports at AnnualCreditReport.com for a TSI entry

  3. Ask for a written validation notice before you share any personal information

Real collectors send documentation. Scammers push you to pay by phone right now. They also ask for gift cards or wire transfers. TSI takes payments through paytoll.tsico.com. If a caller from 5197442876 refuses to send written proof or asks for untraceable payment, report them to the FTC immediately.